Turn on the camcorder and set it to the CAMERA mode.ĥ. Ensure the STANDBY/LOCK switch is set to the STANDBY position.Ĥ. Ensure a fully-charged battery is inserted in the camcorder.ģ. Ensure the lens cap on the front of the camcorder has been removed.Ģ. * It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.ġ. * Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step. I will swear that I will never buy damn SONY stuff again!įollow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record. Oh! That is really bad experience with Sony tech support. After about 2 years it went black screen, but menu and arrows are work fine, able to see pic in flash memory card but unable to record anything just black screen. I will swear that I will never buy damn SONY stuff again! I have same issue with my DCR-HC30 which was bought in 2004. However, he said: "NO THERE IS NO PROGRAM THAT IS FREE FOR MY DCR, IT IS EXPIRED ALREADY, AND I MUST PAY FOR REPAIR OR THEY CAN NOT FIX MY DCR." (sound like he is ill-mannered) and hang my calling up quickly after I told him that well I would not buy SONY again ever! I told him that it should be free because onine shows that lot DCR which has same issue and got repair for free, so I should get my DCR to be repair for free too. I called SONY at 80, and press 4 for TVs, cameras and other consumer electronic support, then press 2 for digital cameras and camcorders, then press 2 for A handy cam camcorder, then one tech support talked with me, I explained to him that my DCR has black screen issue and request for shipping back to texas for repairing. After about 2 years it went black screen, but menu and arrows are work fine, able to see pic in flash memory card but unable to record anything just black screen.Īfter I look up online and believe its ccd imager chip failure. I have same issue with my DCR-HC30 which was bought in 2004.
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